Privacy Policy
GELEE PRIVACY POLICY
Advanced Comfort Technologies, Inc. has created the following Privacy Policy to let you know what information we collect, why we collect it and to whom it may be disclosed. This Privacy Policy (the “Policy”) applies to https://www.geleebed.com (the “Site”). This Privacy Policy also addresses our data security practices and the options you have to access and control personally identifiable and non-personally identifiable information we collect. We may periodically make changes to this Privacy Policy without notice. It is your responsibility to review this Privacy Policy frequently and remain informed about any changes to it, so we encourage you to visit this page often. This Privacy Policy supersedes any and all previous versions.
Your Responsibility and Acceptance of These Terms
Entering the Site constitutes your acceptance and agreement to all terms contained in this Privacy Policy. If you do not agree with the terms set forth in this Privacy Policy, please do not enter the Site.
An account is not required to make a purchase from the Site. However, if you do set up an account, you are responsible for maintaining the confidentiality of your account and password as well as restricting access to your computer. You agree to accept responsibility for all activities that occur under your account and password.
Information We Collect
Personally Identifiable Information
The term “personally identifiable information” means information that you voluntarily provide to us and which personally identifies you, such as your name, phone number, mailing address, credit card information and any other data or information that would allow someone to personally identify you. We collect personally identifiable information from you when you place an order, register with our site, or fill out a form. But you can anonymously visit our site. To make a purchase, we require you to supply us with personally identifiable information. If you supply us with personally identifiable information, you may later access, update, and modify any inaccuracies. Please note, we generally keep on file any personally identifiable information you provide for our records. If you would like to review or change your personally identifiable information, you may do so at any time by accessing your account. You may also choose not to provide personally identifiable information at the point of collection; however, you will not be able to purchase products. In some areas of the Site, you may have the ability to post or publish personally identifiable information. You should take care to avoid posting or publishing personally identifiable information.
Non-Personally Identifiable Information
The term “non-personally identifiable information” means information that you voluntarily provide to us or which we collect electronically, but which does not personally identify you. To register for an account, we require you to supply us with your email address. Your email address does not inherently identify you personally but is a means for us to contact you. You may later access, update and modify any inaccuracies. Please note, we generally keep a copy of your previous email address(es) for our records. You may also choose not to provide us with your email address; however, you will not be able to create an account or purchase products. Whenever you visit the Site, non-personally identifiable information, such as navigational and clickstream data is automatically collected. As you browse, we may install cookies (tiny text files stored on your computer, which record your preferences) in your browser. Cookies cannot harm your computer and they do not contain any personally identifiable information. You must accept cookies to shop through the Site. If you prefer, you can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies in your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.
Why We Collect Information
Personally Identifiable Information
We collect personally identifiable information in order to supply you with the products or services you request, process payment, communicate with you and comply with any requirements of law. Any of the personally identifiable information we collect from you can be used in one of several ways, including but not limited to the following: processing a transaction, sending periodic emails, running a contest, survey or other site promotion
Non-Personally Identifiable Information
We collect non-personally identifiable information in order to operate, develop, and improve the Site, its functionality, and our products and services. We collect non-personally identifiable information in order to provide you with personalized recommendations for products advertised on or sold through the Site. Non-personally identifiable information is collected in the aggregate to, among other things, determine the total number of users of the Site, prepare utilization reports, diagnose and correct compatibility problems or other problems with the Site and perform statistical analyses to enable us to build a higher quality, more useful online service. We also collect non-personally identifiable information to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various aspects of the Site. By supplementing our records, this information helps us learn things like user preferences, popular search terms and categories, click-through rates, what kinds of offers users like to see, and in general, how to improve the functionality and relevancy of the Site.
Disclosure of Information
Personally Identifiable Information
We do not sell or rent personally identifiable information to third parties. We may disclose personally identifiable information to our staff and to third parties involved in the completion of your transaction, the delivery of your order, and the analysis and support of your use of the Site. We may disclose personally identifiable information to trusted third parties whom we engage to process your personally identifiable information for us (for example, merchant processing companies who will perform a credit card transaction on our behalf). We may disclose personally identifiable information if necessary to protect our legal rights, if the information relates to actual or threatened harmful conduct, or we have a good faith belief that such action is necessary to (1) conform to the requirements of law or comply with governmental orders, court orders, or legal process served on us or (2) to protect and defend our property rights, the users of the Site, or the public. We may disclose personally identifiable information with other companies and organizations for fraud and credit risk purposes. We will use commercially reasonable efforts to make you aware of the disclosure of your personally identifiable information contrary to the terms set forth in this Privacy Policy – if, for example, we discover a security breach.
Non-Personally Identifiable Information
We do not sell or rent non-personally identifiable information to third parties. We may disclose non-personally identifiable information to our staff and to third parties involved in the completion of your transaction, the delivery of your order, and the analysis and support of your use of the Site. We may disclose non-personally identifiable information to trusted third parties whom we have engaged to process non-personally identifiable information for us. We may disclose non-personally identifiable information, if necessary, to protect our legal rights, if the information relates to actual or threatened harmful conduct, or we have a good faith belief that such action is necessary to (1) conform to the requirements of law or comply with governmental orders, court orders, or legal process served on us, or (2) to protect and defend our property or other rights, the users of the Site, or the public. We may disclose non-personally identifiable information to our affiliates and third parties in order to provide you with personalized recommendations for products advertised on or sold through the Site.
Third Party Advertising
We may engage third-party advertising companies to advertise products or services to you online. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. They may also use this technology to serve specialized or relevant advertising content and/or recommendations to you on the Site or on a third party’s website. Any information that these third parties collect via cookies and action tags is completely anonymous and does not contain any personally identifiable information. If you would like more information about this practice and your choices, including how to opt-out please e-mail us at cs@geleebed.com. Also, if you would like to opt out of Gelee using cookies for interest-based advertising purposes, please e-mail us at cs@geleebed.com
Protection of Information We Collect
We offer the use of a secure server. All sensitive information is transmitted via SSL technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information is not stored on our servers. We offer secure web pages to collect certain kinds of user information and we store certain kinds of data in encrypted form. We follow reasonable technical and management practices to help protect the confidentiality, security, and integrity of data stored on our system. While no computer system is completely secure, we believe the measures implemented by our Site reduce the likelihood of security problems to a level appropriate to the type of data involved. Our servers use Secure Sockets Layer (SSL) and encryption technology that works with Microsoft Internet Explorer, Google Chrome, Firefox, Safari, and many other web browsers, with the objective that only we can read a customer’s personally identifiable information. We employ physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of any personally identifiable information.
Length of Time We Keep Information
We generally keep user data on our servers or in our archives for as long as we reasonably need it (for instance, for taxation or insurance purposes, or in case orders may give rise to claims). We may alter this practice according to changing requirements. For example, we may delete some data, if needed, to free up storage space. We may keep other data for longer periods if the law requires it. In addition, information posted in a public forum could stay in the public domain indefinitely.
Third Party Websites
The Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites even if you access those using links from our Site. Your use of these third party websites is entirely at your own risk and we recommend that you check the privacy and/or security policy of each website you visit. Clicking on a third party link will essentially take you to a third party’s website. We make no representation or warranty as to the effectiveness, quality, legitimacy, or data protections of any third party website.
This Privacy Policy May Change
Advanced Comfort Technologies, Inc. reserves the right to update or modify this Policy and any Privacy Notice, at any time and without prior notice, by posting the revised version of the Policy or Privacy Notice on this Site. These changes will only apply to the personal information we collect after we have posted the revised Policy or Privacy Notice on this Site. Your use of this Site following any such change constitutes your agreement that all information collected from or about you after the revised Policy is posted will be subject to the terms of the revised Policy. You may access the current version of this Policy at any time by clicking on the link marked “Privacy Policy” at the bottom of each page of the public areas of this Site. This Policy was last revised on April 1st, 2021, and is effective as of that date.
Rights of California Residents
If you are a California resident, you have the right to request access to information, request the deletion of information, request Advanced Comfort Technologies, Inc. disclose information, and request information about how Advanced Comfort Technologies, Inc. sells or discloses your information to third parties for a business purpose. Please see our CCPA Privacy Notice here for additional information regarding our privacy practices in California.
As a consumer protected under the California Privacy Protection Act, at any time you have the ability to opt-out of the sale of your information by Advanced Comfort Technologies, Inc. to third parties and opt-out of financial incentives (if any) due to our collection of your data. You can opt-out of the sale of your information to third parties by contacting our Privacy Point of Contact. You may also ask to opt-out of such activities by emailing Advanced Comfort Technologies, Inc. at the following email address: cs@geleebed.com.
We will use the information you provide to us during the opt-out process to help us stop the further sale of your information to third parties.
If you are an agent who is exercising the Right to Opt-Out on behalf of another person, please contact our Privacy Point of Contact.
As a consumer in California, you have the following rights:
Your Rights Regarding the Data We Collect:
As a consumer in California, you have the right to request access to information, request the deletion of information, request Advanced Comfort Technologies, Inc. disclose information, and request information about how Advanced Comfort Technologies, Inc. sells or discloses your information to third parties for a business purpose.
We are required to respond to any of your requests to exercise these above rights within 45 days. Should we be unable to comply within 45 days, we will contact you and let you know whether we can complete your request or whether we need more time to complete your request.
Exercising Your Rights:
If you want to exercise your rights, you may contact us or our Privacy Point of Contact at:
- Privacy Point of Contact
- Advanced Comfort Technologies, Inc.
- Address: 1680 South Distribution Drive Salt Lake City, Utah 84104
- Toll free: 833.221.4330
- Email: cs@geleebed.com
The Privacy Point of Contact listed above, as well as employees who work with the Privacy Point of Contact, have received training to help you exercise your rights under the California Consumer Privacy Act.
Withdraw Consent:
If our legal basis for processing your information is based on your consent, you may withdraw your consent at any time by contacting the Advanced Comfort Technologies, Inc. Legal Department at the contact information above and informing them that you withdraw your consent.
Contacting Authorities:
If you would like to lodge a complaint against us, you may contact your local authority. If you have trouble locating an authority, please contact the Advanced Comfort Technologies, Inc. Legal Department at the information above and they will help you.
Changes to Our Privacy Notice:
We keep this privacy notice under regular review and will place any updates on our website.
This privacy notice was last updated on July 19, 2022
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of the Children’s Online Privacy Protection Act. We do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older. If you become aware that your child has provided us with information without prior verifiable parental consent, please contact us and we will use reasonable efforts to promptly remove such information from our files.
Online Privacy Policy Only
This online Privacy Policy applies only to information collected through our website and not to information collected in our retail stores.
Governing Law
This Privacy Policy shall be governed by the laws of the State of Utah, United States of America without regard to its conflicts of law provisions.
ADA Policy
Advanced Comfort Technologies, Inc's goal is to permit customers and potential customers to successfully gather information and conduct business through our website, including individuals with visual impairments that use screen readers to view the website. Advanced Comfort Technologies, Inc has taken steps and is devoting resources to promote website accessibility.
If you have difficulty accessing features or functions on this website, email us at cs@geleebed.com and/or call our customer service line at 833.221.4330 and we will work with you to provide the information you seek.